Hello everyone,
We will be performing an important maintenance on the server racks located at our Firstcolo facility. This work is required to resolve an issue with the UPS system.
As part of this maintenance, a portion of the power subdistribution will be temporarily shut down and migrated to a different low-voltage main distribution. While this change was originally planned as part of a broader infrastructure modernization, it must now be carried out sooner due to an urgent issue.
Who is affected?
This maintenance only affects customers using the following services:
FRA-CLOUD3
FRA-CLOUD2
EU-GAME3
EU-GAME1
Dedicated server customers:
You can verify whether your server is affected by checking the panel at:
https://firstcolo.nolimithost.cc/
If your server includes the “-UV-P” tag, it is affected by this maintenance.
If the tag is not present, your server will not be impacted.
Additionally, customers with dedicated servers that have redundant power supplies are not affected, in accordance with our infrastructure setup and service agreement.
Please note that the announced maintenance window is an estimate. The duration may vary, as the work depends partially on external electrical contractors. We have, however, narrowed the timeframe as precisely as possible and will keep you informed of any updates.
Thank you for your understanding.
